↩️ Refund & Return Policy
Effective Date: July 10, 2025
Meta Title: Refund & Return Policy – Voltsopic
Meta Description: Learn about Voltsopic’s return and refund process. We ensure fair, clear, and customer-focused policies to protect your shopping experience.

✅ Our Commitment to Your Satisfaction

At Voltsopic, customer satisfaction is at the heart of everything we do. If you are not completely satisfied with your purchase, we offer a fair and transparent return and refund process, subject to the conditions below.

🔁 Return Eligibility

You may request a return or exchange if:

  • The item is unused, in its original packaging, and in resellable condition

  • The return request is made within 7 days of receiving your order

  • The product was delivered damaged, defective, or incorrect

Perishable items, including fresh food or opened products, are non-returnable, except in cases of damage or quality issues upon delivery (photo proof required within 24 hours).

💸 Refund Process

Once your return is received and inspected, we will notify you via email. If approved:

  • Refunds will be issued to your original payment method

  • Processing may take 5–10 business days, depending on your bank

  • Shipping fees are non-refundable unless the return is due to our error

🚚 Return Shipping

  • Customers are responsible for return shipping costs unless the product was faulty or incorrect

  • We recommend using a trackable courier service to ensure safe delivery

  • Please contact us first before sending any item back

❗ Non-Returnable Items

  • Perishable goods (e.g. fresh meat, seafood)

  • Opened or used consumable items

  • Gift cards or promotional items

  • Items returned without prior notification

📩 Cần hỗ trợ?
Nếu bạn có thắc mắc về đơn hàng hoặc việc trả hàng, hãy liên hệ với nhóm hỗ trợ của chúng tôi:
📧 Email : info@voltsopic.com
📞 Điện thoại : 079 3069 6435

Cảm ơn bạn đã mua sắm tại Voltsopic — nơi chất lượng, sự chăm sóc và sự hài lòng được đặt lên hàng đầu.