Shipping Policy for VOLTSOPIC
Effective Date: January 6, 2025
At VOLTSOPIC, we are committed to delivering your premium products quickly, securely, and efficiently. Below is an overview of our shipping policy to ensure transparency and a seamless shopping experience.
1. Shipping Methods and Rates
We offer multiple shipping options to accommodate your needs:
- Standard Shipping: Delivery within 5–7 business days.
- Expedited Shipping: Delivery within 2–3 business days.
- Overnight Shipping: Delivery within 1 business day (available for orders placed before 12 PM EST).
Shipping rates are calculated based on the size, weight, and destination of your order. You will see the total shipping cost at checkout before completing your purchase.
2. Shipping Locations
We currently ship within the United States, including Alaska and Hawaii. Unfortunately, we do not ship internationally at this time.
3. Processing Time
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
4. Delivery Timeframes
Delivery times depend on the shipping method selected at checkout and your location. Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather, carrier delays, or holidays.
5. Shipping Restrictions
Certain products, such as alcohol (e.g., German beer, Grappa), may be subject to shipping restrictions depending on state laws. Customers are responsible for ensuring compliance with local regulations before placing an order.
6. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number and link to monitor your shipment. If you do not receive tracking information, please contact us at info@voltsopic.com or (978) 377-0877.
7. Damaged or Lost Shipments
If your order arrives damaged or is lost during transit, please notify us within 48 hours of delivery for assistance. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund as appropriate.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. If an order is undeliverable due to incorrect details, additional fees may apply to re-ship the package. Please double-check your address to avoid delays.
9. Returns and Refunds
For information about returning products or requesting refunds, please refer to our Return Policy.
10. Contact Us
If you have any questions or concerns about your shipment, feel free to reach out to our customer support team:
- Email: info@voltsopic.com
- Phone: (978) 377-0877
We appreciate your trust in VOLTSOPIC and are dedicated to providing a smooth and enjoyable delivery experience.
Last Revised: January 6, 2025